Teleconsult
Skip the queue and consult with our doctor from the comfort of your home. Our secure teleconsultation service is for simple, non-emergency medical conditions, making quality healthcare convenient and accessible.​
Teleconsult Price
$25
(5 - 10 minutes)
*Price Before GST
*Subject to availability
Medication Delivery
$10
Minimum
(Additional Fees apply for longer distance)
*Additional Surcharge levy for Restricted Areas like Jurong and Sentosa.
*Next day delivery will apply for Teleconsultation after 8pm.
Important Considerations & Suitability for Teleconsultation
Suitable for Simple Conditions
-
Common Cold & Flu: Cough, fever, sore throat, and runny nose.
-
Minor Skin Conditions: Rashes and simple infections.
-
Simple Ailments: Headaches, body aches, or stomach upset.
-
Chronic Condition Refills: Consultation and medication refills for stable, existing chronic conditions.
Patients who require emergency medical attention are NOT suitable for video-consultation services.
-
Acute or severe chest pain
-
Active bleeding, deep wounds or lacerations
-
Breathlessness
-
Convulsions or seizures
-
Fainting spells, presyncope, or syncope
-
Injuries with suspected fractures or dislocations present as severe pain, open wounds, deformity, severe bruising or swelling, loss of sensation, and limb weakness
-
Persistent Vomiting
-
Severe abdominal pain
-
Severe headache or giddiness
-
Sudden onset numbness, weakness or slurred speech
-
Sudden loss of vision
You must be 16 years old or older to apply for Teleconsultation. If you are under 16 years old, you are required to register a care person 21 years old or older to be alongside you for the Teleconsultation with our doctor.